Hello.
This is PLEDIS Entertainment.
We would like to address a recent miscommunication regarding the pricing of "SEVENTEEN BEST ALBUM ‘17 IS RIGHT HERE (Deluxe Ver.)", which was released today, May 7, at 11:00 AM.
The album was initially conceived and designed as SEVENTEEN's "BEST ALBUM," a limited-edition release featuring a rich composition of content. During the production process however, the focus shifted towards making the album more accessible to a wider range of CARATs, rather than emphasizing exclusivity. This change in direction resulted in changes to both the album’s contect and pricing.
However, we regret to inform you that due an operational error, the price was incorrectly communicated to the retailers, resulting in the album’s pre-change price being announced on the sales pages.
It took us a considerable amount of deliberation to address the miscommunication and organize the refund process, which is why this notice has been delayed than we would have preferred.
The prices will be corrected on the applicable websites starting today at 5:00 PM. If you have already purchased the album, the respective retailers will contact you with details on how to obtain a refund and place a new order.
We sincerely apologize for the confusion caused regarding the highly anticipated "SEVENTEEN BEST ALBUM ‘17 IS RIGHT HERE (Deluxe Ver.)." We are committed to improving our internal operations to prevent such mishaps from occurring in the future.
Thank you.
-Huh?ㅋㅋㅋㅋ
-This is ridiculous. Even if it's 70,000 KRW ㅋㅋㅋㅋㅋ Did you think we'd buy it just because you threw in some useless keychain, Pledis???? Seriously annoying.
-They're talking nonsenseㅋㅋㅋㅋ
-Anyway, Seventeen's fans have a history of successful boycotts, so there might be feedback.
-ㅋㅋㅋㅋㅋㅋㅋㅋㅋㅋㅋㅋㅋㅋ It would be more dignified to say they accepted feedback and made changes.
-Are you dropping the price by 100,000 won? How much profit were you trying to make...
-This is outrageous, HYBE
-If it was a pricing error, they should have halted purchases while discussing with the distributors, instead of making excuses.
-ㅋㅋㅋㅋㅋㅋㅋㅋㅋㅋ How much were they trying to make?
-Ughㅋㅋㅋㅋㅋ If it was really an error, they would have quickly corrected it
-They should just say they're changing it based on fan feedback, instead of this.
-How can you mess up this badly?ㅋㅋㅋㅋ
-Ugh, their excuses make it even worse... Is this the best excuse they could come up with?
-Before this, how much profit were they making?ㅋㅋㅋㅋ
